Terms & Conditions

Index

• Terms & Conditions
• Privacy Policy
• Cookies Policy

Booking and Payment

Reservation Confirmation: Your reservation is confirmed upon receipt of full payment. Full Payment for Day Trips is due at the time of booking, and deposits are required for Multi-Day Trips.

Payment Schedule: Full payment is required at the time of booking for day trips. For extended tours, a specified deposit is due upon booking, with the balance payable by a specified date. Deposits for Multi-Day Trips are fully refundable up to 30 days prior to departure.

Accepted Payment Methods: We accept major credit cards, and checks can be mailed to:

Cancellation and Refund Policies

Cancellation by the Traveler:

• For Day Trips: Up to 30 days from departure, a full refund is available. Within 29 days of departure, trips become non-refundable.
• For Multi-Day Trips: Deposits are fully refundable up to 30 days prior to departure. Final payments are non-refundable 30-45 days from departure.

Cancellation with a Roommate:

• If you book a trip with a friend and one of you needs to cancel, and your roommate has insurance, we recommend purchasing it for full protection.
• In the event your roommate cancels with insurance, you can choose to cancel and receive a full refund or continue on the tour at the double rate.
• Without insurance, you won’t be entitled to a full refund, and your status changes from a double to a single rate.

More Information on Cancellation Insurance:

• For more details on purchasing cancellation insurance, please refer to the cancellation insurance Terms and Conditions provided separately.
• Optional Trip Cancellation Insurance is available for both Day Trips and Multi-Day Trips.

Cancellation by Unicorn Tours:

• In unforeseen circumstances, Unicorn Tours reserves the right to cancel a trip. In such cases, a full refund will be provided.

Trip Interruption:

• Unicorn Tours is not responsible for any expenses incurred due to trip interruption caused by factors beyond our control.

Trip Cancellation Option

• Optional Unicorn Tours Motorcoach Trip Cancellation Insurance is available and recommended. Premium is due with your trip deposit.
• Protect yourself against unexpected medical or other emergencies with trip cancellation insurance that will provide a full refund of the trip cost from 29 days up to the day of departure.
• Reimbursements will also be made available for those sharing accommodations with the insured party provided they also purchased the Trip Cancellation Insurance.
• If your roommate has purchased insurance, we suggest you purchase insurance so you are also protected and would receive a full refund if your roommate needs to cancel.
• With insurance, if your roommate cancels you would have the option to also cancel and receive a full refund of your trip cost OR continue on the tour remaining at the double rate.
• If your roommate has insurance and you do not, you would not be entitled to a full refund AND your status would be changed from a double to a single rate.
• For tours that INCLUDE AIRFARE, Unicorn Tours offers alternative insurance by companies whose coverage varies. Call the office to request a brochure for details of coverage: 978-256-6559.
• Call the office with any questions regarding Unicorn Tours cancellation policy: (978) 256-6559.

Day Trip Information

• Full Payment for Day Trips is due at the time of booking – fully refundable if the trip is canceled.
• Refunds for Day Trip cancellations are as follows:
  • Up to 30 days from departure – Full Refund
  • 29 days up to the day of departure – Non-Refundable
• Unicorn Tours offers Trip Cancellation Insurance for Day Trips to protect against cancellation penalties. Premium is due at the time of booking and varies based on the trip’s cost.
• 30 passengers are required for tours to be guaranteed departures.
• All tours are fully escorted by a Professional Tour Director.
• Transportation is by a 55-passenger luxury motorcoach.
• Return check fee: $35.
• Special Dietary or Handicap needs must be requested at the time of booking. Late notification (within 48 hours) may result in our inability to honor requests.
• Unicorn Tours, Inc. shall not be liable for any injury, loss, damage, accident, delay, irregularity, or expenses arising from strikes, war, weather, or Acts of God.
• Unicorn Tours, Inc. reserves the right to amend the itinerary at any time whenever transportation schedules or other factors make it necessary or advisable.

Multi-Day Trip Information

• Deposit due with reservation – full refund if the trip is canceled.
• Trip deposits are fully refundable up to 30 days prior to departure (date may vary by tour so check flyer).
• Final Payment due 30-45 days from departure (date may vary by tour) – Non-Refundable.
• Optional Trip Cancellation Insurance is available and due with deposit.
• 30 passengers required for guaranteed departures.
• Tour prices are quoted in US Dollars.
• All tours are fully escorted by a Professional Tour Director.
• Transportation is by a 55-passenger luxury motorcoach.
• Luggage tags, itinerary with hotel contact numbers etc. provided 2 weeks prior to departure.
• No open alcoholic beverages are allowed on the motorcoach.
• Unicorn Tours, Inc. does not accept credit cards.
• Return check fee: $35.
• Special Dietary or Handicap needs must be requested at the time of booking. Late notification (within 48 hours) may result in our inability to honor requests.
• Unicorn Tours, Inc. shall not be liable for any injury, loss, damage, accident, delay, irregularity, or expenses arising from strikes, war, weather, or Acts of God.
• Unicorn Tours, Inc. reserves the right to amend the itinerary at any time whenever transportation schedules or other factors make it necessary or advisable. Accommodations, restaurants, and attractions stated in the itinerary or similar will be provided.

Contact Information:

Email: David@unicorntours.com

Phone: 978-256-6559

By booking with Unicorn Tours, you acknowledge and agree to these terms and conditions. Safe travels!

Introduction

This Privacy Policy describes how unicorn tours (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website unicorntours.com (the “Site”).

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Site and to provide you with our services.

Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and billing information. You may provide this information when you subscribe to our newsletter, book a trip, contact us, or participate in other activities on the Site.

Non-Personal Information: We also collect non-personal information that does not directly identify you. This may include information about your browsing activity on the Site, such as the pages you visit, the time you spend on those pages, and the links you click. We may also collect information about your device and internet connection, such as your IP address, operating system, and browser type.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and operate the Site
• To process your travel bookings and reservations
• To send you marketing and promotional communications, including newsletters and special offers (with your consent)
• To respond to your inquiries and requests
• To improve the Site and our services
• To personalize your experience on the Site
• To comply with legal and regulatory obligations

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect and store information about your use of the Site. Cookies are small data files that are stored on your device by your web browser. They track information such as your preferences and browsing activity.

You can control cookies through your web browser settings. However, if you disable cookies, you may not be able to use all of the features of the Site.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and provide our services. These third parties are obligated to keep your information confidential and to use it only for the purposes we have disclosed.

We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to request that we restrict the processing of your personal information.

You can exercise these rights by contacting us at Inquiries@unicorntours.com

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at Inquiries@unicorntours.com

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We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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